Web Host Compatibility
The following are some of the most popular WordPress web hosts. We’ve tested the plugin with a few of them and have listed the results below. If you you’re hosting with someone on the Untested List, you can contact me to help you get setup with Automatic WordPress Backup and do initial testing with your website account.
Compatible Web Host (Tested)
- Blue Host – Requires 2.0 or higher version of plugin which is currently in beta.
- Dream Hosts
- Go Daddy Grid and Shared Hosting Plans
- Host Gator
- Host Monster
- Host Rocket
- ix Web Hosting
- Known Host – Takes a while to do backup. See Alan’s comment below.
- Media Temple (you have to switch from PHP4 to PHP5)
- Rackspace Cloud Sites
- Site5
- iPage
Incompatible Web Hosts
- Domain.com – 1 user has reported errors. Users of this host are recommended to not use the plugin yet.
Untested Web Hosts
- JustHost
- Laughing Squid
- SiteGround
- Exclusive Hosting
- Amazon S3
{ 1 trackback }
{ 81 comments }
← Previous Comments
Hello there,
While trying to install de automatic wordpress backup, it returned this error message and I have no clue how to solve it… please help! I wanted to install the new WordPress version and now have lost access to my site…
Fatal error: Undefined class name ‘self’ in /home/adan/public_html/wp-content/plugins/automatic-wordpress-backup/automatic-wordpress-backup.php on line 86
Thanks in advance,
Sofia
Are you sure you’re running PHP5 and not PHP4? PHP4 is not supported or compatible.
I just manage the content of the website and thought it would be a simple operation. Can you explain in basic terms how to solve this and I ll try to check with a friend how to solve this?
Thanks again. S.
It normally is if your website host offers php5 which we list as a requirement on both the home page and the installation page.
The easiest way to get your site working again is to remove the Automatic WordPress Backup plugin. You would need to login using an FTP client, and remove the automatic-wordpress-backup directory that is located inside the /wp-content/plugins/ directory.
You could also ask whoever is hosting your website to turn on php5.
PS: PHP is the technology that WordPress is built on top of. PHP4 is the older version of it. PHP5 is the current version.
Hey Melvin!
Version 1.02 of the plugin works flawlessly on 1and1.com, but you have to enable PHP5: Create an .htaccess file (or add to your existing .htaccess):
AddType x-mapp-php5 .php
AddHandler x-mapp-php5 .php
and drop it into your main wordpress directory.
Cheers!
-Benjamin
Hi,
I installed 2.0 successfully on my site at artmarketingsecrets.com however there are problems. When I hit “save and backup now” it comes back shortly afterward with a message that the backup has completed. But when I click “refresh now to see backup” it doesn’t show up.
When I look in S3 I can see the bucket I created from the plugin but there is nothing inside.
I am on Rackspace Cloudsites running WP 2.9.2 with Arthemia Premium theme.
Any thoughts? I thought this worked flawlessly on Cloud Sites??
Thanks!
Daniel.
That is odd. I run RC Sites and it works perfected for me. How big is the site? If it’s above 0.5GB, you might need to increase the memory limit and the timeout limit. I’ll be covering this in an upcoming video because I had to do it for one of my sites.
Hi Melvin,
Its not that big. When I FTP into the site I can see that it has created a 60MB zip file called automatic-wordpress-backup.zip and a .htaccess and placed them in the uploads folder. But it doesn’t seem to be copying them across to S3.
I guess it is thinking that it is complete when it creates the Zip file?
I have the PHP memory limit set site-wide to 128M.
Thanks for the fast response!
Daniel.
That really doesn’t make sense to me because I’m running that on a lot of sites on RC Sites. Maybe give it a bit of time to finish up. Sometimes it takes a little longer than what you might think it would need… but it really should work. If it doesn’t work after some waiting, let me know and we’ll figure out a plan of action from there.
Its a little strange too because when I look in that 60MB zip on my server I’m not seeing a database backup even though I have all the options checked for which parts of the blog to backup. The .htaccess file that sits next to the Zip in the awb folder (which I thought was a backup of my main .htaccess) just says, “deny from all”.
My wp database is about 30MB.
Question – can you tell me what files should I be seeing in the awb folder within uploads??
Thanks …. Daniel.
Question – I was just about to sign up for s3 and install this on all of my blogs when I saw a comment about file size being an issue. what would you say is the ceiling for one of these back ups with this plug-in? I’m looking for an auto backup solution for wp auto-blogs that are very large, some up to 2.3G. can I make this work?
I haven’t tested on a site that size yet but it should work as long as you up the memory limit and the timeout limit. How much to up them to is hard to say. It will require some testing.
Hey, thanks for the quick response. I’ll go ahead and test it out on a block of about 20 sites and see how it goes. Will make sure to let you know.
The key thing you want to watch for is the temporary files. What happens when the site is too big is that the plugin will timeout and not complete. This means that it won’t delete the temporary files. If you see that happening, you’ll want to increase the memory limit and the timeout limit.
I have installed the plugin on my blog which runs on a dedicated server. Amazon S3 set up and plugin configured. I click ‘backup now’ to manually run a backup but after 20 minutes there is no backup showing in the recent backups list. No errors reported in the interface. I am running WordPress 2.8.4. What could be going wrong?
Try v2 beta: http://www.wordpressbackup.org/automatic-wordpress-backup-v2-beta/
Hi Melvin,
I’d just like to let you know that I have successfully installed Automatic WordPress Backup v2.0 – RC1 and completed my first backup without a glitch. I therefore just wanted to let you know that you may add another web hosting provider to your list, i.e. http://www.iPage.com. I think they’re great and I’ll soon be posting a new entry on my blog about your awesome WordPress plugin. Thank you so much!
Kind regards,
Olivier
Awesome. I’ve added iPage and I look forward to it!
Also worth noting, I’m using WordPress 3.0. Everything working like a charm!
I’ve also just completed the blog post: http://twilighthouse.com/?p=774
Cheers and many thanks,
Olivier
Hi, I’ve installed the plugin in my main blog and create a backup of it successfully!… but then when I go to my backup blog (emergency/testing domain) and run the “restore from backup” it says it’s working but it doesn’t restore anything! :’( please help me!
← Previous Comments
Comments on this entry are closed.